Terms & Conditions
● Healthy Unique life Pvt Ltd is a growing company in India.
This page contains all terms and conditions that stand for all orders placed on this site.
2.Delivery Timings:All Orders are processed within 1-7 business days. Orders are shipped and
delivered on all days of week.
If We are experiencing a high volume of orders, shipments may be delayed by a day.
Shipping rates & delivery estimates
We are not charging any delivery charge for all the orders.
● Shipping method: our shipping partner (Ship rath/ Delivery/Shiprocket/Speed post)
● Shipment cost: Free
● Estimated delivery time: 1-7 days
You will receive a Shipment Confirmation SMS once Your Order has shipped containing your
tracking detail(s). The tracking details will be also available on website.
If You received Your Order damaged, please contact the us over phone and we will help in
returning the product.
3. Discounts:All the discounts are decided by Healthy Unique Life
team and none of the Discount and offers can be clubbed together.
4. Address Change:Any
changes to the recipient address would be entertained free of cost if they are requested
before 1 days of the actual delivery. Changes after that will not be entertained and order
would not be canceled.Change of address would not be possible for products from the gift section after dispatch.
5. Order Change:Any changes to the order would be entertained with
monetary adjustments if requested before 1 day of the actual delivery. Changes after that will
not be entertained and order would not be canceled. Cancellation charges of 10% are
applicable on all cancellation requests.
6. Delivery Product:At Healthy Unique Life, we strive
to provide accurate product information and images on our website. However, please note
that the actual products delivered may not always be exact replicas of those shown on the site
due to various factors such as different vendors, seasonal constraints, and local availability.
7.Damaged deliveries:We will cater to any reports of damaged products/ flowers on the same
day of delivery only i.e. within 1 day of delivery. The problem report must be supported with
substantial proofs of the damage made to the product.
8. Rules for delivery:a) Delivery will be
made as per the delivery instructions. e.g. if delivery instructions state that the product must
be delivered to the recipient only, it will not be given to anyone else and shall be considered
delivered if recipient is not available. If recipient doesn't accept the delivery, we shall consider
the order to be delivered.b) Healthy Unique Life will be able to attempt delivery of your gifts
only ONCE. In the event the delivery is not executed during the attempt, the customer shall
still be charged for the order and no redelivery will be possible. We will consider the order
executed in the below cases:
(1. Wrong shipping/delivery address.
2. Recipient not available.
3.Premises locked.
4. Wrong landlines / Mobile number or Extension number which may render
us unable to reach the recipient for the delivery.
5. Recipient refusing to accept the delivery.
6.Delivered the product at the Gate/ Reception/ Neighbor.)
9. Substitution PolicyIn the event
that a specific product or item becomes unavailable, we reserve the right to substitute it with
an item of equal or higher value. This includes but is not limited to variations in color, design,
or packaging.
10. Rules for Duplicate Orders:If Healthy Unique Life finds that the same
order has been made twice we will try to contact the customer and get that clarified. If the
customer is not contactable we will take the decision on our behalf and that will be final.
11.Dealing with Fraudulent Customers:If we find out any fraudulent behavior from any client
in terms of wrong address, unethical message, odd delivery timings or any other reason, we
hold the power to reject that order or ban that customer without being answerable to
anyone.
12. Rules for unfounded recipient:In case the final customer is not available for
receiving the placed order and we have strict instructions to deliver only to the intended customer the order shall be considered delivered and no refund will be made. Please refer
Cancellation and refund policy for further details.
13. All courier items will be shipped using
Delivery or equivalent courier. As such we cannot specify any delivery date or timing for such
order. All orders will be delivered between 8 am - 10 pm and may take 1-7 days of shipping
time depending on the product, availability and other parameters.
14. We hold the right to
extend our services to any individual, organization, group or business unit. We may refuse to
serve any individual, organization, group or business unit solely on our own will and we will
not be answerable to anyone.
15. Healthy Unique Life may amend its Terms & Conditions
from time to time. These terms shall be governed by and constructed in accordance with the
laws of India without reference to conflict of laws principles and disputes arising in relation
hereto shall be subject to the exclusive jurisdiction of the courts at Gurugram.
16. These Terms
and Conditions, together with Healthy Unique Life Pvt Ltd cancellation and refund policy,
Privacy Policy, Disclaimer and other rules and policies posted on the site, which are hereby
incorporated as if set forth fully in these Terms and Conditions, constitute the entire
agreement between you and Healthy Unique Life with respect to your use of and material
available on the site, and they supersede all prior or contemporaneous communications and
proposals between you and Healthy Unique Life with respect to this site. Any rights not
expressly granted in these Terms and Conditions are reserved.
17. I understand that Healthy
Unique Life an send transactional and promotional SMS, Call, WhatsApp & Emails on my
registered id & number.
18. Healthy Unique Life objective is to provide the best service and
quality products, and to ensure the same, Healthy Unique Life might contact the receiver
seeking the feedback.
19. In any case, if the order is placed by any individual unethically from
Giftntreat.com. This will be considered as part of a fraud. The company has the right to
cooperate with competent law enforcement agencies and to ask them to take appropriate
action whenever such phenomena occur. Additionally, the company will notify the police or
other competent authority.If you have any questions/comments about our Terms &
Conditions, please email us at healthyuniquelife.nature@gmail.com